Fierce focus on client support differentiates us from many other model providers in the industry. Clients who license one or more of our models have access to our entire staff of consultants and developers for advice on model results and integration into their analytics.
Because communication is the key to model evolution, we make efforts not only to listen to our clients, but also to make timely disclosures as to changes and revisions in the model that may impact their analytical results. We are always available to speak to model users by phone, and our online support offers detailed user documentation and comprehensive instructions for internal integration specialists and developers linking to our models.
